Complete Your 9gld Account Verification
Account verification protects your balance and keeps withdrawals moving without holds. We ask for a government-issued ID — a Philippine passport, SSS ID, or driver's licence works — plus a selfie taken at the time of submission. Upload these through the verification section inside your account settings. Once our team reviews the documents, your account status updates and withdrawal limits open fully.
Verification is a one-time process. Players in Makati and anywhere else in the Philippines go through the same steps, so it's worth completing early rather than waiting until your first withdrawal request.
- Open Account Settings — Navigate to the verification section inside your 9gld account — it sits under account settings or the profile tab.
- Upload a Valid ID — Submit a clear photo of your Philippine government-issued ID — passport, driver's licence or SSS ID are accepted.
- Send a Live Selfie — Take a selfie at the time of submission so the image matches your ID. Blurry or cropped photos delay review.
- Wait for Confirmation — Our account team reviews the documents and updates your status — you will see the change reflected in your account.